Terms & Conditions

KENTRONICS provides service in accordance with the below service clauses. When you make use of the service, you acknowledge that you have read, understood, and agree to accept all the terms of the clauses.

If you are using a specific service from KENTRONICS, you are requested to follow the service clauses stated at other times or the related regulations based on the subject of service. KENTRONICS has the right to change the clause contents at any given time.

It is suggested that you pay attention to any changes made. Should you continue to use the service after the changes have been made, it is deemed that you have read, understood and agree to accept the changes made. Should you not agree with the content clauses of the service, or the country or region you reside in excludes part or all of the contents, you cease service usage immediately.

For users under 20 years old, you can use or continue service usage after you have acquired the agreement of your parents who have read, understood and agree to accept all content clauses and the changes, including the aforementioned regulations. Should you use or continue service usage, we will deem it that your parents have read, understood and agree to accept all content clauses and changes.


For service use, you agree to the following:

(A) In agreement with service registration, you will provide the correct, most updated and complete information about yourself.

(B) You agree to maintain and renew your personal information to ensure your information is correct, updated and complete. Should you provide incorrect, false and incomplete information, KENTRONICS has the right to suspend or terminate your account and we will invalidate your rights to use all or part of the service.

Membership Account, Password and Security

You will receive a password and account when you are finished with registration. You will assume responsibility to maintain the confidentiality and security of their password and account. You will also have agreed to the following:

(A) In the event that your password or account is stolen or you encounter other security issues, please notify KENTRONICS immediately.

(B) If every connection is deactivated, your account will likely be terminated.

Credit Terms

KENTRONICS reserves the right to review Buyer credit history before order acceptance. COD Terms may apply and will be listed in the quotation upon agreement with KENTRONICS.

Quotation Validity

All quoted prices, additional charges and lead times will be valid for thirty (30) days from the date of quotation. Validity period extensions are not acceptable but may be considered upon review by KENTRONICS.


All quoted prices, accepted orders and presented invoices, will be exclusive of all federal, state and local excise, sales, value added and similar taxes.


Product delivery will be within the quoted lead time as stated on the quotation, or based on the delivery date acknowledged by KENTRONICS. Any deliveries based on monthly releases against the Buyer’s purchase order will be subject to review, acceptance or mutually negotiated schedules. KENTRONICS shall best meet agreed delivery dates but shall not be held liable for nonfulfillment due to conditions out of its control.

Shipping Charges

KENTRONICS shall notify customers should there be any shipping changes from the date of the provided quotation to the date of order placement. For pricing adjustments based on rates provided by KENTRONICS’ courier service provider, please see the respective courier service provider' websites.

Shipment Methods

All Singapore shipments are F.O.B. The shipment method is up to the Buyer’s discretion and as stated in the Buyer’s purchase order. If the Buyer has not stated a shipment method, KENTRONICS will use a method that ensures safe, undamaged and timely product delivery.


Changes made to product specifications, purchase order, pricing, delivery schedule and other specific terms in the original quotation and/or acknowledged order will be subject to review and acceptance by KENTRONICS. Should there be changes which affect the original scope of the work to be performed and which have cost impacts, these must be mutually negotiated, accepted in writing, with the changes completed in a revised purchase order before implementation of the changes.


The product delivered to the Buyer by KENTRONICS is warranted to substantially conform to the buyer specifications (with acknowledgement by KENTRONICS at the time of order acceptance) and is free of defects in material and quality of work. The warranty period will be thirty (30) days from the product invoice/shipment date. Within the thirty (30) day period, it is up to the Buyer’s obligation to inspect, accept or reject the product. Any notice of rejection must be submitted to KENTRONICS, who (depending on the option) can authorize product returns for inspection, repair, remanufacture or credit without replacement. KENTRONICS reserves the right to request samples of the rejected product for inspection and evaluation purposes. In the event that the product is returned and is found by KENTRONICS to be compliant with acknowledged specifications, the product will be reshipped and payment will be due via the original invoice or it will be re-invoiced for immediate payment if the Buyer has arranged for debit payment. All returns must be authorized by KENTRONICS issuing a return material authorization number (RMA). Returned products without an RMA number cannot be accepted by KENTRONICS. Apart from the above, there will be no express or implied warranties, including that of merchantability or suitability for a specific purpose, nor any product sold hereunder (be it such products are used alone or in conjunction with any other materials).

Law-abiding Duties and Promises for the User

The user must promise that he/she will never use the service for any illegal purposes or unlawful actions, and abide by the related laws and regulations in Singapore and the international practices of using the Internet. If you are a user outside of Singapore, you must agree to abide by the laws and regulations of your country or region. You must also agree not to impose upon the privileges of others or conduct any unlawful actions by using the service, including, but not limited to the following:

(A) Usage of service to download, post, publicize or transmit any files containing words or pictures which are libelous, insulting, threatening, provocative, uncultured, obscene, untrue, or defying public order, customs and traditions.

(B) Infringing upon the rights of others which include but are not limited to: reputation, privacy, business secrets, trademarks, copyrights, patents, and other intellectual property rights, and other rights.

(C) Violation of confidentiality duties entailed by law or contract.

(D) Usage of service under a false name.

(E) Downloading, posting, publicizing or transmitting any data that contain viruses, or any program codes that interrupt, damage, or cause dysfunction to the computer software and hardware.

(F) Conduct of illegal transactions or posting of false, crime-induced information.

(G) Selling of guns, drugs, banned medicines, pirated software and other contraband goods.

(H) Providing of information on gambling or inciting people to gamble.

(I) Indiscriminate spreading of commercial e-mail, junk mail, chain mail and other unlawful multi-layered marketing information.

(J) Hurting underage people in any form.

(K) Faking information sources or jamming up source identification of transmissions in any form.

(L) Jamming up or discontinuing the service, the server, and the websites connected with the service, or violating the related requirements, procedures, policies or rules during service connection.

(M) Evidently supporting or financing terrorist actions.

(N) Following or harassing others or gathering and storing other people’s information for the aforementioned reasons.

(O) Any other proper reasons that are considered inappropriate by KENTRONICS.

System Interruption or Breakdown

System interruptions or failures may happen when using the service. These may cause inconvenience, information loss, errors, falsified information by other people, or other financial losses during service usage. You are recommended to take self-protective measures when using the service. KENTRONICS will NOT hold responsibility for damages to your use of the service (failure to use), except for intentional or serious errors.

Software or Information Download

KENTRONICS will NOT hold responsibility for software or information downloads through using the service or other websites connected with it. It is up to you to consider and judge the propriety, validity, accuracy, and completeness of the aforementioned software and information, and whether you would impinge upon the others' rights to avoid damage (e.g.: damage to your computer, and loss of data storage) KENTRONICS will NOT be indemnified for any loss.)

Information and Suggestions

KENTRONICS does not guarantee the complete accuracy of the information and suggestions obtained through the service, or the websites through the service (including but not limited to commerce, investment, medical and law, etc). KENTRONICS reserves the right to readily change or delete the information or suggestions we provide. It is recommended that you consult a professional for advice on your situation to meet your needs before planning or decisions making. KENTRONICS will co-operate with other companies and factory owners to post content, including news, messages and e-newsletters from them. The content suppliers will be listed as a footnote when content is provided. With respect to the intellectual property rights of the content suppliers, KENTRONICS will not conduct any concrete checks or modifications, and we will not hold responsibility for authenticity and falsification of contents. It is up to you to judge the content’s authenticity. Please contact the content supplier should you think that some contents may be falsified or involve impingement.

Immunity Statements

You understand and agree that KENTRONICS does not offer obviously-expressed or implied guarantees. These include but are not limited to commercial marketability, purported applicability, and the right not to impinge upon others. The service is presented on the basis of "its status quo" and "supplying for use". When using the service, you agree to assume the risks related to them. KENTRONICS does not guarantee the following:

(A) The service will meet your needs.

(B) The service will prevent itself from jamming up, or spontaneously supply, or maintain security with no errors.

(C) The service will not ensure that the results obtained through using the service are fully correct or reliable.

(D) That the product, service, information or other data obtained through the service will meet your expectations.

(E) That any software errors will be corrected.

You should make evaluations on and assume the risks for downloading or obtaining any information from using the service. By assuming responsibility, you agree that any damage to your computer system or loss of data by so doing will be completely be yours. Any suggestions or information obtained from KENTRONICS or through the service, be it written or spoken, will not constitute any guarantees of the service. It is deemed that you clearly understand and agree that KENTRONICS and any subsidiaries, affiliates, managers, employees, agents, partners and authorizers will NOT hold responsibility for any direct, indirect, attached, special, resulting and punitive damage on his/her part, including but not limited to the benefits, trademarks, uses, damage to information or other unseen loss resulting from the following reasons (even if KENTRONICS has been notified of the damage possibility):

(A) Be able or unable to use the service.

(B) The product, information, data or service purchased via the service, or any substitute product and service purchase cost in receiving messages or executing transactions.

(C) The storage or changes made to your transmission or information without your authorization.

(D) Any statements made by third parties on the service.

(E) Anything else related to the service.

Member Behavior

Any responsibility for information, data, words, software, music, sound messages, pictures, graphs, video conference, messages, or other information openly posted or privately transmitted by members should be held by the content supplying members. KENTRONICS cannot control the contents posted via the service. Due to this, KENTRONICS cannot guarantee the accuracy, completeness or quality of content. Under any circumstances, KENTRONICS will not be held accountable for any content, including but not limited to any errors or emissions, and any loss or damage resulting from posting, sending or transmitting of e-mails via the service. You understand KENTRONICS does not check on the content provided beforehand. However, we reserve the right (but are under no obligation) to reject or remove the content via the service based on our own considerations. Without restrictions by formerly stated preconditions during the content use, you agree to evaluate and assume all risks, with consideration to content accuracy, completeness, and practicality.

You understand and agree that under the requirements of the law or within the reasonable and necessary scope of the subsequent purposes, KENTRONICS assumes that your account information or content, must be preserved or disclosed to the government, the courts of justice, and the guardians of underage people:

(A) Abiding to any requests under the law or the government.

(B) Anything else required by providing the service.

(C) Anything else required to stop the other people’s privileges from being threatened.

(D) Exemption of users and the public from imminent dangers to their life, body, freedom, rights and property.

You understand the software service included in the service may include security elements which protect the digital information. During usage of information, please follow the rules provided by KENTRONICS or by the content suppliers of KENTRONICS. You should not try to break or evade the rules which are inclusive in the service. It is strictly forbidden to reproduce, publish, spread or publicly display all or part of the information provided by the service

Protection of Intellectual Property Rights

All the copyrights, patents, trademarks and other intellectual property rights on the files including words, graphs, routes, picture arrangement and data editing that you post and transmit, etc all belong to you or to any rights proprietor. KENTRONICS will not arbitrarily reproduce, rewrite, edit, spread, publicly promulgate or illegally use the information without your or the rights proprietor's prior authorization, else, your or the rights proprietor can file a complaint and request indemnity according to the law.

If you wish to quote or download the aforementioned software, formulas or website content, you have to obtain by law a written agreement by KENTRONICS or other relevant rights proprietors. It is the user’s duty to respect intellectual property rights. Should you violate it, you will have to indemnify KENTRONICS.

For marketing and promotional purposes of the service, KENTRONICS will be protected by trademark law and fair trade commission in using service-related products or the name of service and graphs, etc. Without any prior written permission of KENTRONICS, you agree not to use any KENTRONICS trademark in any form.

Execution of Copyright or Intellectual Property Rights

KENTRONICS respects the intellectual property rights of others, and will recommend users to follow in accordance. The accounts of serial violators will be suspended and terminated by KENTRONICS under the proper circumstances and on the basis of decision-making. Should you think your writings are used in violation of intellectual property rights, or your intellectual property right is being violated, please provide us with the following:

(A) Electronic or substantial signatures or stamps from anyone with the right to represent the copyrights or intellectual property rights.

(B)  The writing descriptions or other intellectual property rights you believe to be violated.

(C) The actual location and information description you believe to be violated.

(F) Your address, telephone number and e-mail address.

(E) The use without being declared by the agents of the copyright proprietor or law documents which you deem is out of good will.

(F) The information accuracy placed on your notice based on the aforementioned statements and the statements made by you on the copyrights and intellectual property rights or lawfully representative of the copyright owners or intellectual property rights owners, under the preconditions of your full understanding of the responsibilities of statement falsification.

KENTRONICS accepts your contacts based on the formerly mentioned information at the following address:

1 Bukit Batok Crescent

Wcega Plaza #09-50

Singapore 658064

User Authorization to KENTRONICS

Please do not post, transmit, enter or provide KENTRONICS information for production if you have not legally authorized others or transferred the right to third parties to use, change, reproduce, publicly promulgate, rewrite, spread or publish the information.

You should also guarantee that the information holds the proper rights or lawful authorization without the fear of impinging on others' intellectual property rights. In the case that you do not have the lawful right, please do not arbitrarily post, transmit or enter the information onto KENTRONICS, or else you will be held to penal and civil responsibility due to impingements upon the intellectual property rights (including but not limited to lawsuit fees and lawyer fees, etc).

Feedback to KENTRONICS

Should you provide KENTRONICS with any ideas, suggestions, and proposals (or feedback) through the suggestions or response page, you understand and agree that:

(A) Your feedback will not be especially confidential or owned.

(B) KENTRONICS does not hold responsibility for any publicly-expressed or implied secret-keeping based on the aforementioned feedback.

(C) KENTRONICS holds the right to use or disclose, internationally for any purpose, (including choosing not to use or disclose) the aforementioned feedback in any form or medium.

(D) KENTRONICS might have considered or is currently considering or developing any ideas or proposals that resemble the feedback.

(E) Your contributions will become part of KENTRONICS’ property.

(F) You do not hold the right to file an indemnity claim or for compensation in any circumstances.


Should any KENTRONICS design and manufactured products show any defects or have caused damages to you, the compensate scope will only cover the maximum value of the product we have sold. Should you supply, post, or transmit content, violate service clauses by using or connecting the service and connecting with the service, or you happen to impinge upon others' rights, the same will be held for any requests or claims by any third party. You agree that KENTRONICS and its subsidiaries, affiliates, managers, employees, agents, partners and authorizers are immune to any damage.

Limited Responsibility for Product Maintenance from Delivery or Quality Flaws

KENTRONICS will give priority to product quality and timely delivery for customized services. The maintenance scope will include the products itself and breakdowns due to product manufacture, but excludes any problems resulting from delivery delays caused by manufacture, delayed deliveries, or any product defects found after delivery. KENTRONICS will best offer a suitable discount, product exchange, and product delivery tracking due to production delivery delays, flawed products, and delivery delays by the transportation companies to reduce your damage. You will hold responsibility for any risks that come with using the service item and the damages it may cause.

Service Changes

KENTRONICS will have the right to readily change or temporarily/permanently stop service supply (or any part of the service) without prior notice, at any point of time. You agree that KENTRONICS will hold the responsibility for any changes, suspensions, and discontinued service supply to you or any third parties.

Usage Rejection or Termination

You agree that KENTRONICS will terminate your password, account (or any part of the account), or the use of the service, and remove or delete any content in the service for our considerations, or any reasons including but are not limited to being unused in a fixed duration, the law or under government orders, your requests, service discontinuation, any substantial changes in service content, in the case of unexpected technical and security elements or problems, should you conduct any deceit or unlawful acts, whether the fees paid are as required by contract, or whichever KENTRONICS believes you have violated according to the service clause regulations.

KENTRONICS will terminate the service or any other parts, with or without prior notice based on our own considerations. You agree that we will terminate the service provided in accordance with service clause regulations without prior notice given. You understand and agree that KENTRONICS can immediately shut down or terminate your account and its related information and files related, and discontinue service usage. You also agree that should service usage be terminated, KENTRONICS will NOT be held responsible towards you or any third parties.

Law Compliance

Any rights and obligations of KENTRONICS and the Buyer with respect to KENTRONICS’ supplied quotation and the subsequent Buyer’s contract shall be governed by the relevant Singapore law and regulation authorities. With regards to disputes that may arise from Sales Orders, the parties will submit to the aforementioned authorities, and agree that the competent courts or governing bodies will serve as the sole forum for purposes of any suit, action or other proceeding. In the event of any litigation that may arise out of the Sales Order, the prevailing party will be entitled to recover all costs incurred, which include reasonable attorney’s fees, with accordance to all matters of collection and enforcement.

Buyer’s Default

Should any one or more of the following events happen:

(A) Buyer's default in any sum of payment will be due to KENTRONICS.

(B) Buyer's default in the performance of any other provisions under the terms and conditions for a duration of more than ten (10) days after written notice has been delivered will default to Buyer by KENTRONICS.

KENTRONICS, at its discretion, may implement one or more of the following:

(A) Withhold product delivery which are subject to the order or sales contract.

(B) Stop product delivery in the possession of a carrier or other third parties and terminate the order or sales contract.

Implement any and all rights and privileges that KENTRONICS may have under local governing laws. All of the above and nothing else constitutes the entire terms and conditions of sales and quotation by KENTRONICS.